Why am I getting a bill when my insurance paid?

WCEMS balances bills for non-Medicare, Tricare, VA, Medicaid, and Worker's Compensation insurers. WCEMS does not have contracts with private insurance companies; therefore we do not waive the unpaid portion of the bill. The patient is responsible for any copay, coinsurance, and deductible according to their insurance plan.

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1. What type of EMS ambulance service does Williamson County EMS provide?
2. Will I get a bill if I am transported?
3. Why does Williamson County EMS charge for ambulance services?
4. What is the cost of being evaluated, treated and/or transported by EMS?
5. Do my county taxes fund the use of an ambulance?
6. Why didn’t the medic tell me that I was going to be charged?
7. How do I provide my insurance information?
8. Do patients sign a document acknowledging financial balances?
9. How much will my insurance pay?
10. Why am I getting a bill when my insurance paid?
11. What assistance can I expect to receive regarding my bill?
12. Do you accept payment plans?
13. Who do I contact if I have a question about a bill or to make payment for services provided by WCEMS?
14. What forms of payment do you accept?
15. Is there a fee associated when making a credit card payment?
16. Does EMS bill the person that caused the accident or injury if it was not your fault?
17. Do you accept Letters of Protection?
18. What is the average bill for a transport?
19. Who approves the rates for ambulance service/transports?