News Flash

Public Affairs

Posted on: December 4, 2023

Williamson County EMS Provides Notice of Data Event

WilCo Emergency Medical Services Patch

EMS Management and Consultants, Inc. (“EMS|MC”) recently notified Williamson County EMS of an incident that may have affected the privacy of personal information related to specifically identified patients.  

On August 10, 2023, EMS|MC mailed notice letters to Williamson County EMS patients regarding the recent transition of accounts to EMS|MC as the new billing vendor for Williamson County EMS. The letter also notified the patient of any open balance for an ambulance transport. On August 14, 2023, EMS|MC discovered that, during the mailing process, the letter was inadvertently mailed to the address listed as the ambulance point of pickup rather than the home address of the patient.  

Upon discovery, EMS|MC notified Williamson County EMS of this incident and is working closely with them to notify impacted individuals.  While EMS|MC is unaware of any misuse of information in relation to the incident, it is providing impacted individuals with steps they may take to help protect their information should they feel it is necessary to do so.   

The mis-mailed letters included the following information related to certain patients: name, medical account number, incident number, date of transport and balance due. EMS|MC is mailing notification letters to the impacted individuals for whom they have valid mailing addresses. Anyone who has not received such a letter but wishes to confirm whether they are an impacted individual may contact EMS|MC at the below dedicated toll-free call center. 

EMS|MC and Williamson County EMS encourage impacted individuals to remain vigilant against incidents of identity theft by reviewing their account statements and explanation of benefits for unusual activity.  

Interested individuals can find additional information about the event and how to protect their personal information at https://emsmc.com/wilco-notice and www.wilcotx.gov/ems.  They may also contact the toll-free call center, which is dedicated to responding to inquiries about this incident at 833-318-2801 with engagement number B110020.   


 

Facebook Twitter Email

Other News in Public Affairs

Early Voting

Early Voting for March 5 Election

Posted on: February 20, 2024
County offices open at 10 a.m. Jan. 16, 2024

County Offices Open at 10 a.m. Jan. 16

Posted on: January 15, 2024
Winter Weather Preparation graphic with snowflake

Winter Weather Safety

Posted on: January 11, 2024
Williamson County Regional Animal Shelter Logo featuring a hand drawn cat and dog

WCRAS Holiday Updates and Free Adoptions

Posted on: November 20, 2023
Lighting of the Square event in Georgetown, Texas

Lighting of the Square on Nov. 24

Posted on: November 20, 2023
office closed - Justice of the Peace Precinct 4

JP 4 Office Closed During Lunch on Nov. 21

Posted on: November 17, 2023
results Election Day

Election Day Results

Posted on: November 7, 2023
WCRAS logo

WCRAS Hosts Adoption Celebration

Posted on: November 7, 2023
Vote Image

Williamson County ESD 9 Election Update

Posted on: October 26, 2023
burn ban lifted square

Williamson County Lifts Burn Ban

Posted on: October 2, 2023
Photo of Courtroom with Jury Seating

District Clerk Warns of Jury Scam

Posted on: September 29, 2023
Corridor C Groundbreaking

Corridor C / SH 29 Bypass Project Begins

Posted on: September 29, 2023
Williamson County Regional Animal Shelter Logo featuring a hand drawn cat and dog

WCRAS Hosting a PAWjama Party

Posted on: September 26, 2023
Georgetown Annex Offices Closed Sept. 27

Georgetown Annex Offices Closed on Sept. 27

Posted on: September 20, 2023
Photo of half day seminar held in Korea on how to do business in Williamson County.

WilCo EDP Leads Delegation to South Korea

Posted on: September 20, 2023
White and Green background with date and time of event

Household Hazardous Waste Cleanup Event

Posted on: August 25, 2023
Photo of River Ranch County Park

August 2023

Posted on: August 1, 2023
Mental Health Awareness Expos

Mental Health Awareness Expo

Posted on: April 27, 2023
Winter Storm Resources

WilCo Winter Storm Resources

Posted on: January 30, 2023