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Public Affairs

Posted on: October 10, 2023

Williamson County EMS & Local Hospitals Go Digital to Provide Better Patient Care

Photo of WilCo EMS ambulances outside EMS station

Williamson County EMS and surrounding hospitals are moving away from patient reports using radios and transitioning into the digital age. The County, local hospitals and Pulsara teamed up to train employees on the Pulsara App to provide faster and more efficient care. Moving forward, Williamson County medics will use the application to communicate with hospitals regarding patient care on the way to the emergency room. The app also allows hospitals to communicate with one another when it comes to a particular patient, providing more efficient care.

 The app replaces radio reports or phone calls between first responders and hospitals which can result in faster treatment and better patient care.

“We are thrilled to incorporate this technology into the care we deliver. It enables us to promptly and efficiently notify the hospital of our arrival, facilitating a smoother process,” said Williamson County EMS Director Mike Knipstein. “In addition, it grants us the capability to securely transmit patient information to the hospital, enabling them to activate various service lines, ultimately expediting our patients' care. “

 Williamson County EMS has already started implementing the new system with area hospitals and plans to have the system fully implemented by the beginning of November.

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